The Green

• To identify and implement new and sustainable measures to minimize the use of energy and the consumption of natural resources reducing climate change impacts in the process. Furthermore, we will encourage our guests and staff to “Reduce, Reuse, and Recycle "whilst continuing to seek new methods to make this easier for them to achieve.
• To appropriately manage environmental aspects in order to reduce our harmful effects on nature,i.e. visual impact, waste generation, atmospheric emissions/noise/waste water. We will also seek to increase safety for and promote the health and well being of our employees, community, and guests.
• To follow and enforce local and government legislation/regulations regarding the environment at all times.
• To promote environmental awareness and understanding through staff training, and communication to all employees and collaborators of the company in order to encourage their active co-operation.
• To keep clients, local community, local government, and environmentally based NGO's well informed with the objective of motivating them to co-operate in creating an effective relationship to preserve the environment for sustainable tourism.
• To continually set new environmental objectives and goals and to carry out internal and external audits in order to guarantee the maintenance and continual improvement of the environmental management system.
• To conserve native plants, local wildlife and way of life for sustainable tourism.

Katathani Collection of Resorts acknowledges that procurement plays a crucial role in preserving, restoring, and sustaining natural resources, environmental conservation, and the preservation of local traditions, arts, culture, and the way of life of the community, including the indigenous people of Phang Nga. We are committed to fostering sustainable tourism by adopting the principle of “By the community, for the community of sustainable tourism.”

• To appropriately manage environmental aspects in order to reduce our harmful effects on nature,i.e. visual impact, waste generation, atmospheric emissions/noise/waste water. We will also seek to increase safety for and promote the health and well being of our employees, community, and guests.
• To follow and enforce local and government legislation/regulations regarding the environment at all times.
• To promote environmental awareness and understanding through staff training, and communication to all employees and collaborators of the company in order to encourage their active co-operation.
• To keep clients, local community, local government, and environmentally based NGO's well informed with the objective of motivating them to co-operate in creating an effective relationship to preserve the environment for sustainable tourism.
• To continually set new environmental objectives and goals and to carry out internal and external audits in order to guarantee the maintenance and continual improvement of the environmental management system.
• To conserve native plants, local wildlife and way of life for sustainable tourism.

We hereby declare that we acknowledge these regulations and are practiced within our organization”

At Katathani Collection of Resorts, we are committed to promoting and respecting the human rights of all individuals, including employees, guests, suppliers, and local communities, including the indigenous people of Phang Nga. We recognize that human rights are universal and apply to every person, regardless of their race, nationality, gender, age, religion, physical or mental abilities, language, social status, or any other characteristic.

• Every member of our board, management, and staff is expected to uphold human rights principles and treat others with respect, fairness, and equality. We believe in the inherent dignity of every individual and commit to ensuring that everyone is treated without discrimination, regardless of race, religion, gender, nationality, age, physical or mental abilities, or social background.
• We are committed to identifying and preventing human rights violations in our business. All employees and stakeholders are encouraged to be vigilant and proactive in monitoring business operations to protect human rights. Any concerns or violations should be reported immediately, and appropriate actions will be taken to investigate and address these issues.
• We support communication, dissemination, and education efforts to raise awareness of human rights across our organization. This includes providing training to our staff, suppliers, contractors, and other business partners, encouraging them to uphold human rights principles in their practices. We also recognize the importance of respecting the rights of indigenous people of Phang Nga, and we will work alongside local communities to ensure that their rights and traditions are preserved.
• As part of our commitment to respecting human rights, we prioritize engaging with local communities and the indigenous people of Phang Nga. We aim to create opportunities for collaboration, understanding, and support, while ensuring that we respect and preserve the local culture, traditions, and ways of life. Our policy promotes equal opportunities, fair wages, and support for the economic and social development of both the local community and indigenous groups.
• We are committed to regularly monitoring human rights practices within our organization, as well as among our suppliers and contractors. Any violations or concerns related to human rights will be taken seriously, and immediate corrective actions will be taken. Employees found to be in violation of human rights will be subject to disciplinary action, in accordance with our internal policies and relevant legal frameworks. Furthermore, we will continuously review and update our practices to ensure that human rights are upheld and that potential risks are mitigated.
• Katathani Collection of Resorts is dedicated to maintaining a corporate culture that respects human rights. We will regularly review and assess our policies, practices, and activities to ensure that we meet or exceed global human rights standards. Through ongoing improvements, we strive to create a workplace and community environment that fosters mutual respect, inclusivity, and dignity for all.

We hereby declare that we acknowledge these regulations and are practiced within our organization.

At Katathani Collection of Resorts, we are dedicated to delivering exceptional quality and service while celebrating our identity as a sanctuary for relaxation and cultural connection. Our mission is to exceed guest expectations and ensure the highest levels of satisfaction through excellence in hospitality.

• Manage operations effectively by adhering to structure, simplicity, and sustainable practices, inspired by the sufficiency economy philosophy to ensure long-term business success.
• Prioritize outstanding service and the highest standards of cleanliness, guided by the philosophy: "We love our hotel as our home and welcome our guests as family."
• Uphold ethical principles by fostering diligence, honesty, and professionalism among all employees, creating a positive and respectful workplace.
• Encourage teamwork by integrating ideas and experiences from all staff to achieve organizational goals and create a culture of shared success.
• Continuously review and enhance processes to adapt to evolving guest expectations and industry standards, ensuring sustained excellence.
• Celebrate and respect the local culture and environment, integrating sustainable practices to preserve the beauty and heritage of our destinations for future generations.

We hereby declare that we acknowledge these regulations and are practiced within our organization

Safety, Occupational Health And Working Environment Policy

Katathani Collection of Resorts aspires to be a leading hospitality brand in Asia. We deeply value the safety, occupational health, and well-being of our guests, employees, contractors, and visitors. Thus, the Safety, Occupational Health, and Working Environment Policy is stipulated as follows:

• The hotel will develop safety, occupational health, and working environment management systems in compliance with laws, international standards, and relevant requirements to foster a sustainable safety culture.
• The hotel regards safety as the responsibility of all employees. Supervisors must act as role models and encourage employees to work safely and adhere to safety regulations.
• The hotel will encourage the active participation of guests, employees, contractors, and visitors in implementing safety, occupational health, and working environment practices.
• The hotel recognizes the importance of preventing and assessing risks related to hazards and environmental impacts and will implement effective prevention and mitigation measures.
• The hotel will enhance employee knowledge and awareness of the importance of safety, occupational health, and a healthy working environment.
• The hotel will monitor and evaluate the implementation of the annual plan to ensure efficient and effective practices.
• The hotel will allocate appropriate resources, including budget, time, personnel, and related materials, to support the implementation of safety, occupational health, and working environment management systems.

We hereby declare that we acknowledge these regulations and are practiced within our organization.

Corporate Social Responsibility (CSR) Policy

Katathani Collection of Resorts acknowledges its responsibility towards society and all stakeholders. We are committed to conducting our business in a manner that serves as a positive example for society, guided by ethics and good governance principles. Our mission is to create benefits for society, the environment, and sustainable development. To achieve this goal, we have established the following Corporate Social Responsibility policy and implementation guidelines:

• Fair Business Practices - We are committed to conducting business with fairness, ethics, and respect for societal laws and regulations, ensuring all activities are conducted in a transparent manner.
• Anti-Corruption Commitment - We place great importance on combating corruption in all its forms. We focus on promoting moral integrity, creating awareness, and cultivating correct values and attitudes among our employees to adhere to legal requirements and operate with honesty and transparency. Our internal control systems ensure effective financial and accounting oversight.
• Human Rights Respect - The board of directors, management, and all employees recognize the importance of respecting human rights in all aspects. We are committed to following national and international human rights laws, and ensure equality, freedom, and non-discrimination. A human rights policy is in place and communicated to all employees as a guideline for action.
• Fair Treatment of Labor - We maintain fair employment practices, ensuring that wages are appropriate and organizational processes are handled responsibly under the law. Employee rights are respected according to human rights principles, with various welfare programs, personnel development opportunities, workplace safety measures, and mechanisms for employees to voice their concerns regarding fair treatment.
• Consumer Responsibility - We deliver high-quality products and services that meet the needs of our guests, handle complaints promptly, and strive to ensure customer satisfaction to encourage repeat visits and positive word-of-mouth. A quality assurance policy is in place to be followed by both employees and guests.
• Environmental Responsibility - We are dedicated to sustainability, good governance, and preventing environmental harm. We take great care in using resources efficiently, maintaining environmental protection, and adhering to environmental and energy management policies, which are communicated to all employees and stakeholders for implementation.
• Community and Social Development - We aim to contribute positively to the community, focusing on cultural, educational, artistic, environmental protection, and job creation initiatives to distribute income within the local community and the indigenous people of Phang Nga.
• Innovation - We continuously improve our CSR practices by involving all employees in the management of environmental and energy impacts. We use technology and applications to collect data and improve efficiency in our operations. Furthermore, we share our innovations with other organizations to promote broader CSR efforts.

We hereby declare that we acknowledge these regulations and are practiced within our organization

Crisis Management And Preparedness Policy

To ensure the safety of guests, employees, contractors, and visitors during any crisis, minimize disruptions to operations, and protect the resort’s reputation. This policy addresses a wide range of potential crises, including natural disasters, health emergencies, operational disruptions, security threats, and reputational crises. This policy applies to all employees, contractors, guests, and visitors at Katathani Collection of Resorts.

• The resort is committed to continuous preparedness through regular risk assessments, maintenance of emergency equipment, and conducting annual staff training. Key preparedness measures include clear evacuation routes, emergency kits, and regular drills to ensure readiness for any potential crisis.
• In the event of a crisis, the CMT will be activated immediately. Communication will be disseminated to staff and guests via multiple channels, including direct notifications and public announcements. The resort will implement pre-established evacuation procedures and work closely with local emergency services to ensure a swift and efficient response.
• Once the immediate crisis is over, the recovery phase will begin. The resort will inspect the property for damages, address any potential hazards, and provide updates to guests and staff. Normal operations will resume once safety is confirmed.
• After a crisis, the CMT will conduct a debriefing to assess the response and identify any lessons learned. This will inform future crisis preparedness plans, improving the resort’s ability to respond to future emergencies.
• The resort will allocate necessary resources, including personnel, training, and equipment, to ensure effective crisis management and preparedness.
• This policy will be reviewed annually or as needed to ensure its continued effectiveness and relevance.

We hereby declare that we acknowledge these regulations and are practiced within our organization

• To identify and implement new and sustainable measures to minimize the use of energy and the consumption of natural resources reducing climate change impacts in the process. Furthermore, we will encourage our guests and staff to “Reduce, Reuse, and Recycle” whilst continuing to seek new methods to make this easier for them to achieve.
• To appropriately manage environmental aspects in order to reduce our harmful effects on nature, including pollution (air, water, noise, and waste). We will also seek to increase safety for and promote the health and well-being of our employees, community, and guests.
• To follow and enforce local and government legislation/regulations regarding the environment at all times.
• To promote environmental awareness and understanding through staff training, and communication to all employees and collaborators of the company in order to encourage their active cooperation.
• Promote and take responsibility for the community through environmental, traditional, and cultural activities, consistently reduce global warming, and keep clients, the local community, local government, and environmentally focused NGOs well-informed, with the aim of motivating them to cooperate in creating effective relationships to preserve the environment for sustainable tourism.
• To continually set new environmental objectives and goals and to carry out internal and external audits to guarantee the maintenance and continual improvement of the environmental management system.
• To act as a responsible member of the community by supporting initiatives that benefit the local population, including the indigenous people of Phang Nga, and fostering sustainable development practices that protect their cultural and environmental heritage.
• To conserve and enhance biodiversity by protecting native plants, local wildlife, and ecosystems, while safeguarding traditional ways of life for sustainable tourism.

We pledge to uphold these principles across our organization, ensuring our practices align with the goals of environmental protection and sustainability.